Smiling International School is operating in accordance with COVID-19 preventative measures. To ensure everyone’s safety, we are carefully following state guidelines and all the Smiling Staff have been trained in the required hygiene procedures.

This section contains the latest information on how to stay safe at school, according to COVID-19 regulations.

Frequently asked questions are answered in this section of the site. If you have any further questions, please contact us and we will be happy to help.

Please note: all documents are in Italian, in accordance with Italian Ministry of Health procedures.

From Thursday 29th October the Covid toll-free number 800 550 355 has a new timetable: every day from 8.30 a.m. – 1.30 p.m. and 2 p.m. – 5.30 p.m. Monday to Sunday, including holidays.

Changing the timetable gives you more opportunity to be informed about the Coronavirus or to report Covid-19 related disorders only.

Da Giovedì 29 Ottobre Nuovo Orario Numero Verde Covid 800550355: tutti i giorni dalle 8.30-13.30 e 14-17.30 dal Lunedì a Domenica, festivi compresi.

The change in timetable makes it possible to respond to the greater number of information requests. You are invited to use 800 550 355 for Covid-19 exclusively and not for other information. This guarantees access for those who need information on the Coronavirus or who need to report the appearance of Covid-19-related disorders.


Operational indications for the reopening of childhood education services and schools. Update of the protocol for the management of COVID 19 confirmed in schools in the area of high presence of variants.

From Monday 15 March and for a period of 15 days: distance learning for schools and universities, closed childcare services, stop to all commercial activities except essential ones. Travel only for work, health, necessity. 

Oggetto: Uso dei dispositivi di protezione individuali (DPI) delle vie respiratorie nello svolgimento delle attività pratiche nella disciplina dell’educazione fisica/scienze motorie e sportive in ambito curricolare ed extra-curricolare.

From the website of the Emilia Romagna region: the availability of many pharmacies to make rapid swabs. 

Direct link here.

Below is an explanatory image of the restrictions in force from 24.12.2020 until 06.01.2021 inclusive.

Also attached is the text of the new Christmas Decree published on Friday 18.12.2020. 

Latest provision signed by Stefano Bonaccini, President of our region, in place from Sunday 06.12.2020

Attached the new regulations in force starting on Friday, December 4th 2020

Latest provision signed by Stefano Bonaccini, President of our region, on Friday in place from Saturday 21.11.2020 . 

Emilia Romagna region becomes orange coloured starting from 15.11.2020: what’s the difference from the former yellow? 

Regional regulations approved yesterday and in place from Saturday 14th November 2020.

Attached the new regulations in force starting on Thursday, November 5th 2020

Attached a note from Emilia Romagna Region and the Regional School Office , with new recommendations on the use of masks at school.
 Here an extract from the text:
‘… the use of the mask at school is recommended not only – as required – in a dynamic position but also in a static position for students of secondary and high school.
As far as concern primary schools, in the awareness of the particular needs and fragility of pupils of this minor age group, we  suggest the use of masks as much as possible, even in a static position.

DPCM dated October 24th, in force from October 26th 2020.

List of pharmacies participating in the “Rapid serological tests in pharmacis” project

Free sierological tests at the pharmacy for parents, families and university students from 19 October. For more information connect to the link:

Behavioral procedures to be followed in case of verification of a suspected contagion from Covid-19.

Healing certificates for pupils and school staff for suspected Coronavirus infection.

Opening of educational services (0-3 years), clarification on medical certifications and other specifications.

Technical report illustrating the “anti Covid 19” measures that will be adopted managing the school activities at Smiling school in Ferrara. Both the Campus located in Corso Ercole I d’Este – Via Roversella and the one in Porta Mare, school year 2020 – 2021.

Mutual responsibility pact between the school and the families of the children enrolled s.y 2020-2021.